Store Policy

• USA: 3-5 business days

• Canada: 5-10 business days

• World: 10-25 business days

 International shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

Order never arrived:

If your order didn't end up arriving, be sure to let us know!

First, check your shipping confirmation and check that you had entered the correct shipping address.

If the shipping address was correct, please contact us at contact@dancersanddogs.com noting your order number.  We will do our best to locate your item and/or ship a replacement in some cases.

If the shipping address provided to us was incorrect, we unfortunately will not be able to issue a refund or free replacement.  A discounted replacement item may be purchased.

Returns policy

• Returns and Exchanges are only possible if due to defect, shipment error, and/or items that arrived damaged.

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time.  We will ship a replacement ASAP.